AcaiPay / United Kingdom
Secure payments. Personal conversations.
Turn a telephone conversation into a
3D Secure payment.
Keep the conversation. Take card details out of it. AcaiPay moves phone payments onto secure, branded payment links, so agents never handle card numbers.
BUILT FOR CHARITIES & HOME SHOPPING BRANDS
FROM CONVERSATION TO CHECKOUT
⌑ Payment page · illustration
Your business
£79.99
Cardholder name
Card number ···· ···· ····
MM / YYCVC
Pay £79.99 →
Illustrative checkout. No payment taken.
↗
Your customer. Your brand.Payment links by SMS or email
✓
Payment completeA smoother customer journey
No card numbers handled by agents3D Secure authentication80+ gateway & acquirer connectionsIncrease processing approvalsLower your processing feesSay goodbye to fraud
Payment processing & PayByLink
Safer payments.
A smoother journey.
Built for contact centres, charities and home shopping brands. Keep the personal service your customers value, with a secure payment journey on their own device.
01 / PAYMENT PROCESSING
Payment processing that saves you money.
Smart routing, retries and failover are designed to improve approvals, with reporting to help you understand where payments are being lost.
- Routing across 80+ gateway and acquirer connections
- Hosted payment pages and recurring payments
- Keep your merchant account or explore a new one and save!
Discuss payment processing ↗02 / PAYBYLINK
Turn a conversation
into a payment.
Send a branded payment link while your customer is still on the call. They enter their own card details and complete 3D Secure authentication, while your agent stays available to help.
- Send a secure payment link by SMS or email
- Keep your branding on pages, messages and receipts
- Keep card numbers out of calls and recordings
See how PayByLink works ↗Less back and forth. More forward.
A payment link.
A natural next step.
Take the order or donation, then send the payment link. Your agent can stay on the line while the customer pays securely on their own phone or computer.
- Set up the paymentYour agent takes the order or donation and sets up the request.
- Share the linkSend the customer a branded link by SMS or email.
- Your customer paysThey pay on a branded page with 3D Secure authentication.
- See the resultThe payment is routed, your agent sees the result and the customer receives a receipt.
Talk to us about PayByLink ↗Getting started
Live in weeks,
not months.
01 / REVIEWReview your payments.
Share how you take payments today. We review your recent card statements to identify potential cost savings and lost payments.
02 / SET UPMake it yours.
We brand your payment pages and messages, connect your merchant account or set up a new one, and train your team.
03 / GO LIVEStart small. Scale up.
Start with one campaign or programme, measure approvals against your current setup, then roll out across the rest.
More confidence in every conversation
Less card data.
More payment confidence.
Runs on a PCI DSS Level 1 certified payments platform with almost 20 years of experience behind it.
↗Designed for more approvals
Smart routing, retries and failover help you address soft declines, with reporting by campaign or client.
✓3D Secure protection
3D Secure authentication can shift liability for eligible fraud chargebacks to the card issuer, subject to scheme rules and transaction conditions.
◎A smaller PCI footprint
Keeping card numbers out of your contact centre can reduce PCI DSS scope. Your obligations depend on your implementation.
A little more clarity
Your questions,
answered.
What is PayByLink?
PayByLink lets a business share a link to a payment page so the customer can enter their payment details themselves. It can be useful after a quote, an enquiry or a telephone conversation.
Do I need an online shop to use a payment link?
A payment-link journey can work without an online shopping basket. Contact us to discuss the setup and requirements for your business.
Can we discuss recurring payments?
Yes. AcaiPay supports recurring payments for regular gifts and repeat orders, with payment details stored securely by the payments platform. Contact us to discuss your billing requirements.
How much does it cost?
Start with a free, no-obligation payments review. We compare your current costs and approval rates with an AcaiPay proposal, using your last three months of card statements. Contact us first to arrange how to share these securely.
Can I take a real payment using the example above?
No. The example demonstrates the payment-request flow only. To discuss a live setup, email info@acaimarketing.com.